After priority customers are restored, how does Edmond Electric decide whose power to restore next?
Our priority customers consist of hospitals, public safety facilities (Police & Fire Departments) and water and wastewater treatment facilities. When these critical loads are restored, we look for areas where the most customers are affected and power can be restored quickly. This process of reducing the number of customers affected continues until all power is restored.

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1. Where does Edmond Electric get its power supply?
2. What do I do to report my outage or downed power line?
3. What if a powerline falls in my yard?
4. What if someone in the home has special medical problems or is on life-sustaining medical equipment?
5. What is "partial power"?
6. Who fixes service connections to my house if they are damaged?
7. How does Edmond Electric handle increased calls during major outages?
8. What are common causes of power outages?
9. After priority customers are restored, how does Edmond Electric decide whose power to restore next?
10. What causes my lights to go dim unexpectedly?
11. Why do I see Edmond Electric vehicles leave my neighborhood without restoring service to the area?
12. Why do some customers have power and their neighbors don't?
13. Why is it hard for Edmond Electric to say how long it will take to get power restored?