What do I do to report my outage or downed power line?
To report an outage, call 405-216-7660. This number will get you in contact with our office staff during normal working hours and connect you to our Interactive Voice Response (IVR) for after-hours reporting. To report a downed power line which may be arcing, call 911 to get emergency assistance with public safety issues. The 911 dispatchers and/or emergency personnel will also make contact with Edmond Electric crews to make the line safe and return it to its original condition.

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1. Where does Edmond Electric get its power supply?
2. What do I do to report my outage or downed power line?
3. What if a powerline falls in my yard?
4. What if someone in the home has special medical problems or is on life-sustaining medical equipment?
5. What is "partial power"?
6. Who fixes service connections to my house if they are damaged?
7. How does Edmond Electric handle increased calls during major outages?
8. What are common causes of power outages?
9. After priority customers are restored, how does Edmond Electric decide whose power to restore next?
10. What causes my lights to go dim unexpectedly?
11. Why do I see Edmond Electric vehicles leave my neighborhood without restoring service to the area?
12. Why do some customers have power and their neighbors don't?
13. Why is it hard for Edmond Electric to say how long it will take to get power restored?