FAQs

What is the purpose of having a risk manager?: The city has obtained a risk manager to eliminate losses and control the total cost involved for both insurance and claims.

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Risk Management

1. What is risk management?: Risk management is the prevention and elimination of any potential losses. If a loss does occur, the cost will be minimized by a variety of means such as risk transfer, insurance, loss prevention programs, etc.

2. What is the purpose of having a risk manager?: The city has obtained a risk manager to eliminate losses and control the total cost involved for both insurance and claims.

3. What are the risk manager's responsibilities?: The risk manager works closely with the city attorney in regard to the investigation, documentation, and negotiation of all claims against the city and its related entities. The risk manager also directs the Safety Program, Insurance Program, and the identification and evaluation of risk exposures.

4. What are tort claims?: Tort claims are filed to recover damages for vehicle accidents or incidents involving damage to property or personal injury caused by the City of Edmond. A Notice of Tort Claim form must be filed with the Risk Manager's Office to report a claim and initiate the investigation process.

5. Who do I contact for a tort claim?: For a copy of a Tort Claim Form, contact (405) 359-4607 or download the Tort Claim Form.

The procedure is as follows:

The city receives a completed Tort Claim Form from a claimant with all required documentation attached. Directions for completing the Notice of Tort Claim are outlined on the back of the form.
The claim is evaluated by the Risk Management Department to determine if it should be submitted to the insurance company for investigation of liability, or if repairs can be made-in house.
When a claim is submitted to the insurance company, it is investigated and a recommendation is made to the city to either approve or deny the claim.
The City Council and / or Risk Management Department has final authority to accept recommendation.

7. What can I do to contribute to the City of Edmond in terms of safe practices?: If you have a safety concern that would involve working conditions or a condition that could cause harm to the general public, contact Makaria Zolbe at (405) 359-4607.