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When a child is missing, seconds matter – and now, City of Edmond Public Safety Communications is even better prepared to respond.
The Edmond emergency communications team recently completed training with the National Center for Missing & Exploited Children (NCMEC) and is now the first emergency communications center in the state of Oklahoma certified through its Missing Kids Readiness Program.
The nationally recognized program promotes best practices for responding to calls of missing, abducted, and sexually exploited children. Law enforcement agencies and 911 call centers across the nation participate in the training and are recognized for meeting essential training and policy elements demonstrating preparedness for responding to a missing child incident.
“Every call we receive and respond to is critical in our mind, but when a child is involved it not only heightens that sense of urgency, it takes comprehensive training and clear procedure to ensure we are prepared and respond as quickly and efficiently as possible,” said Benjamin Curry, Communications Training & Compliance Supervisor for the City’s 911 Emergency Communication team. “Armed with the information, knowledge and operational resources gained through meeting the program criteria, we are now positioned to respond even more quickly, comprehensively, and effectively when a child’s life may be at stake.”
To meet program requirements, Edmond Public Safety Communications worked with NCMEC to ensure their missing child response policy met the critical elements of the model policy for call center agencies. In addition, Curry completed required training and ensured all dispatchers, supervisors and the operations manager completed the online training required for membership.
By demonstrating remarkable leadership, and making this commitment of training and preparedness, Edmond Public Safety Communications reinforces its commitment to its residents and families and makes sure that protecting the lives and safety of their children is a top priority.
To learn more about NCMEC and the Missing Kids Readiness Program, go to: https://www.missingkids.org/education/training/missing-kids-readiness-program.