About Information Technology

The Information Technology (IT) Department is responsible for implementing technology solutions to enhance efficiency and productivity of departments throughout the city. Information Technology is a “business enabler” and exists for the purpose of providing technology solutions and support that allow departments throughout the city to provide efficient, high-quality services to the citizens of Edmond.

IT Teams

Together, these three teams support 648 users and more than 550 computers.

Application Support

The Application Support Team is responsible for server-based applications, such as those used by the Finance Department, Utility Customer Service, and Municipal Court.

Infrastructure Support

The Infrastructure Support team is responsible for the hardware (servers, PCs, network switches, routers, etc.), as well as operating systems and PC applications.

Geographic Information Systems (GIS)

The GIS Team is responsible for the mapping applications, as well as the city’s permitting system and work order system. GIS has become an integral part of the operations of many departments by linking information to geographic locations. This has provided increased productivity and enhanced decision making.